Who we are
The North West Steering Group of the Ofsted Big Conversation is a not-for-profit group run by volunteers. Our website address is: https://nwobc.co.uk.
What personal data we collect and why we collect it
Our website will attempt to install small pieces of software called “Cookies” on your computer or device. This is to make the browsing experience more fluent – for instance, they do things like remember your login details, so that you do not have to log in every time you visit the site. You you will have been given the option to customise permission for cookies on your first visit to this site and you are able to revise this at any point or revoke it altogether (although you may find that parts of the website do not work very well if you do this). You can find more information in our Cookies Policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We may use analytics services such as Google to keep track of where our site traffic comes from and which parts of the website visitors interact with. This data allows us to see non-personal details such as where links have come from, which browser software our users are using and where users are based, but all this data is anonymised and we cannot identify you from it.
Purchase and Accounts
In order to purchase a ticket you will have to enter personal details, normally restricted to your first and last names, and your email address. We need these in order to provide you with the tickets you have ordered. Whenever you purchase something from this site, a customer account is generated to store your information securely. You can log in to this using the link in the footer. Only customers with an active account can access protected pages (for example, videos of open meetings or presentations). In the event that you purchase a ticket for a face-to-face event we may also, at our discretion, request information about dietary requirements or other special requirements.
Who we share your data with
We may share event attendee data with organisers appointed by us to run virtual or face-to-face events. This data would normally be limited to names and email addresses but may include extra information applicable to face-to-face events (for example dietary or accessibility requirements).
How long we retain your data
For users that register as customers on our website, we store the personal information they provide indefinitely. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We have the right to make a small charge (normally no more than £10) to cover the administrative cost of doing this)
How we protect your data
Your data is held on a secure website. Only website administrators have access to the website dashboard, and administrator access is protected by high-strength passwords. The data itself is stored in a secure datacentre within the EU, and can only be accessed by our hosting provider for maintenance and diagnostic purposes.
What data breach procedures we have in place
If we identify a data breach has taken place, we will use our best endeavours (bearing in mind that site is run by volunteers in their spare time) to inform all users affected within three working days. The hosting provider will be required to reset all passwords.
Regulatory disclosure requirements
If we are required by law to disclose user information to regulatory authorities (which would normally only happen during the course of a criminal investigation) we will do so. In the event of such a disclosure we may be prevented by law from revealing the disclosure to the party or parties whose data has been disclosed.
If you wish to make a data protection enquiry please email firstname.lastname@example.org. We will use our best endeavours to answer any such enquiries within three working days. Please note that requests made via our social media accounts cannot be answered.